OUR COMMITMENT TO AN OUTSTANDING EXPERIENCE

 

At our Skinsation Aesthetic Studio, we thrive on providing each and every client who walks through the doors the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their Skinsation Aesthetics experience. They’re not laws, they’re just some general rules to keep in mind to make sure your experience with us goes as smoothly as possible.

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CANCELLATION & RESCHEDULING

 

We understand that things come up, and you might have to cancel and/or reschedule your appointment. All we ask is for you to contact us via email (info@skinsation.me) or text/call (519-933-8538) 24 hours prior to your appointment to let us know.

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LESS THAN 24 HRS CANCELLATIONS & NO SHOW

 

If you have a scheduled booking, and less than 24 hours, you would like to cancel OR do not show up, we will require the entire cost of your next booking to be paid upfront prior to your next visit, in order for us to create your next booking and keep the time slot for you.

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UPFRONT PAYMENT OF YOUR BOOKING

 

Once you have paid for your next booking upfront, if you would like to reschedule your booking and you notify us 24 hours prior to your booked time, we will reschedule it for you and transfer the upfront payment to the new time slot, HOWEVER if you cancel your booking less than 24 hours OR do not show up, you will forfeit your paid amount, and a new payment is required prior to your next booking.

 

Cancellation policies are put in place to protect clients that are on time, keep their appointments, or notify in a timely fashion when they need to cancel/reschedule. An appointment that is made and not kept causes Skinsation Aesthetics London to lose valuable time and keeps another client from being able to come in. This also allows us to keep prices low, which all customers can appreciate. Our time with each and every client is very important. WE APPRECIATE YOUR BUSINESS! We value our relationship with our clients above all, and want to ensure that each client has time for their full, quality service.

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PRIVACY

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Your right to privacy is something that Skinsation Aesthetics Inc. is dedicated in protecting. In keeping with this commitment, we want you to fully understand what happens to the personal data we have obtained from you as a result of your use of the website accessible at www.skinsation.me (the "Web site"). The process through which we will gather, use, disclose, and otherwise manage your personal information is outlined in this Privacy Statement.

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We obtain the personal data you voluntarily submit to us when you:

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• Visit the website;

• Participate in a competition or sweepstakes on the website;

• Request our email correspondence;

• Reply to a poll or survey we've had on our website; or

• Share your thoughts and recommendations with us;

 

We ask for your name, address, and phone number in order to use the website or send you e-mails, and we may also ask you for optional demographic data like your gender and date of birth.

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A "cookie" or other similar file may be downloaded to your computer automatically when you view the website. This enables us to specifically cater the website to your interests and preferences. Most Internet browsers allow you to remove cookies from your computer's hard drive, stop cookies from being saved, or receive a warning before a cookie is stored if you do not want them delivered to or stored on your system. To find out more about these features, consult the instructions or help screen on your browser.

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To identify you and send you the information you requested about Skinsation Aesthetics Inc. goods, promotions, website features, and news about upcoming events, we use the personal information you give us when you access and/or use the Web site, or when you send us emails. The administration of your participation in our competitions, sweepstakes, surveys, or other promotions made available on the website may also involve the use of this information by us. Your mailing address and credit card information are only used to fulfil orders you place for Skinsation Aesthetics Inc. products made available through the website. Your responses to surveys and requests for feedback may be kept on file to better meet your needs, including learning more about your product preferences and figuring out how to make Skinsation Aesthetics Inc.' merchandise and website better.

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We will not sell, transfer, or otherwise disclose any of your personal information to any third party without your knowledge and agreement, unless otherwise specifically stated in this Privacy Statement. In response to a search warrant, other legally legitimate inquiry or order, or to an investigative body in the event of a contract breach or legal violation, or as otherwise required by law, we are obligated to disclose your personal information. We might also reveal personal data to help us recover a debt you owe us.

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Links to websites operated by other parties may be found on the website. These websites that are linked to have their own independent privacy policies. As a result of our lack of control over such sites, we disclaim all responsibility and liability for how your personal information may be collected, used, disclosed, or otherwise handled by the companies who own such linked sites.

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Your personal information will be kept by us in secure data storage to prevent unauthorized access, use, or disclosure. All collected personal information will be kept in absolute confidence, and we will only share it with Skinsation Aesthetics Inc.' personnel, affiliates, and third-party contractors if they need it for the purposes outlined above. When you give us sensitive information, like your credit card number, our Web servers encrypt it and use SSL encryption software to safeguard it. Your personal information will only be kept by us for as long as it is required by law, necessary, or relevant for the above-stated objectives.

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Your online privacy is respected by Skinsation Aesthetics Inc. By using the website, you agree that Skinsation Aesthetics Inc. may collect and handle your information in accordance with this Privacy Statement's principles.

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All policies, prices and services are subject to change without notice.